WELCOME TO
ICON TECH SERVICES

THE ONE STOP SHOP FOR ALL YOUR
"BUSINESS SOLUTION AND SERVICE"
RELATED ISSUES.


iCon Tech Services is highly experienced and expert
"Tech Solution" and "Tech Support" Services provider
with an abundance of highly qualified and trained technical staff along with iCon Certified Technicians available 24X7 for any and all sorts of business solution & support related issues you may face.

Services We Offer

We succeed when you succeed and we pride ourselves on helping you reach your unique business goals. The client satisfaction is achieved at iCon through our excellence at customized services and solutions that are designed to work specially for your business needs.

Customer Experience and Satisfaction is what matters to us most, hence our dedicated tech experts provide a delightful experience every time you call us for support.

We invite you to learn more about us and our services here on our website. Visit our Contact Section with any questions you may have. We will be more than happy to offer support on tech issues as well as advice on all issues related to knowledge management and information technology of your company.

Terms of service: iCon has the right to accept or deny any offers made by businesses without giving any reason. The terms and conditions with businesses willing to do business with iCon Tech Services will be drafted by both parties through mutual consent and enforced through legal documentation between both parties.

Software Development

Developing software applications like ERP, CRM, Help-Desk Ticketing software etc. which can be integrated in website or run as standalone software on servers over either intranet or internet or even both.

Mobile App Development

Mobile apps are basically little, self-contained programs, used to enhance existing functionality, in a simple, more user-friendly way. We develop Android / iOS applications as per the business specifications and end-user needs.

Web Design & Development

Web Design & Development are two different skillsets which when integrated give us an amazing website. Our expertise at both give us huge leverage over the web developers / designers who master only one of the two necessary traits.

Outsourcing and Offshoring

We assist businesses in all sorts of outsourcing. As we run all these processes ourselves and not subletting / outsourcing the project any further to third parties, hence ensuring best possible quality assurance.

Server Installation / Configuration / Suport

The term server is used quite broadly in information technology. In theory, any computerized process that shares a resource to one or more client processes is a server. Typical computing servers are database servers, file servers, mail servers, print servers, web servers, game servers, and application servers. We can help you to setup and configure all of the above server types.

Software Installation / Configuration / Suport

As every geek and nerd does it so do we. We can help you with installation, settings, configuration, how to run and manage and last but not least with uninstallaion of softwares that you are having a hard time with. We at iCon support almost all the software installation, setup and configuration for businesses. To get these services please CONTACT US and get a quote for support on the same.

Peripheral Devices Installation / Configuration / Suport

Ever wondered how they connect all those cables and other hardware equipment together, how they remember it and finally how they get it right? Don't wonder any more and just give us a call, we will give you a complete walkthrough on how to connect different hardware peices together, in which order to connect, how to use the color coding on cable connectors and ports etc.

24x7 Help & Support

You must have a highly functional, readily available and secure tech-support environment in place if you want your issues to be addressed quickly. Without the proper technical resources, many BUSINESSES struggle. The Technical solutions we provide help to increase productivity, prevent unnecessary worries and bring peace of mind. Following is an overview of the tech support services provided by us to businesses.

Core Features

OUTSOURCING / OFFSHORING SERVICES

We assist businesses in all sorts of outsourcing. As we run all these processes ourselves and not subletting / outsourcing the project any further to third parties, hence ensuring best possible quality assurance.

Typically, it can take as little as 7 days to get your telemarketing campaign up and running, but this can vary based on the complexity of your telemarketing campaign. During this time, we will go over your sales scripts, set up the required phone system, and train our telemarketers before they hit the phones to ensure that your campaign will be a successful one. We do not charge a fee to set-up your telemarketing program.

Front-end / Back-end Processes.

Voice and Non-voice project outsourcing.

No sub-letting / re-outsourcing of projects.

Inbound and Outbound telemarketers / telemarketing.

B2B and B2C Lead-generation, Appointment setting, Sales campaigns, Customer care, Up-selling and Help desk etc.

Well educated, enthusiastic, accent free telemarketers.

Experience in both inbound and outbound voice projects from some of the world's largest companies.

Motivated and eager to deliver on results and adhere to processes necessary to achieve results.

Outbound telemarketers make anywhere from 50 to 350 calls a day, depending on the nature of the campaign.

Inbound campaign we run has been delivering consistently on the important matrices like AHT, SLA and customer satisfaction etc.

Core Features

TECH SOLUTION SERVICES

It just makes sense to have a team of experts ready to handle any technology challenges, keeping you free to focus your attention on more important business matters.

We can help you increase productivity, save time, streamline processes and maximize profitability. We offer tech solution services to a number of different clients in a dynamically vast range of businesses.

We provide a wide array of tech-solution services to BUSINESSES which include but are not limited to:

Software development.

Web application development.

Website designing and development.

Business wide systems optimization.

SOFTWARE Setup, installation and configuration.

SERVER OS-installation, Setup and configuration.

Data transfer and backup of systems as well as servers.

Mobile app development (Android / iOS / Windows-Phone).

Installation of firewall and other security software on entire business framework.

Install, setup and configure peripheral devices like printers, scanners, routers and all in one printers (printer, scanner, copier, fax) etc. with computers.

Our Happy Clients

Some Fun Facts

Just a few things you might be interested to know, they are fun to know too.

Cups of Coffee
Client
Projects
Finished Projects

Plans Built For EveryOne

Following are the web design / web development plans, for web app, mobile app, software development and offshoring / outsourcing please Contact us for a quote.

Starter

$9.99/mo

Basic customer support for small business


  • 01 project
  • 10 Pages
  • 02 Emails
  • 10 Images

Contact us

Regular

$19.99/mo

Basic customer support for small business


  • 03 projects
  • 30 Pages
  • 06 Emails
  • 30 Images

Contact us

Enterprise

$149.99/mo

Basic customer support for small business


  • Unlimitted projects
  • Unlimitted Pages
  • Unlimitted Emails
  • Unlimitted Images

Contact us

Meet The Team

Raising global leaders is what we aim at. Our leaders, who hail from various backgrounds with expertise in varying sectors, envision in creating a team who breathe confidence, magnanimity and the vision to break stereotypes.

Sam Alter

Sam Alter

Co-Founder, Lead Developer

Leadership, Integrity, Trust, Innovation and Quality are things that define us. Raising global leaders, no substitute to strong character, trust based associations, staying ahead with innovation and quality is never an accident is what we believe in

Norm Sun

Norm Sun

Product Designer

Do you feel like your digital product needs to be more intuitive and easy to use?
I enjoy helping my clients create delightful digital experiences and products using good design practices. Let's work together on making your digital product great!

Konstantin Varik

Konstantin Varik

Full Stack Developer

My passion is researching, prototyping and algorithms. My tech stack: Python, JavaScript, Postgresql, PostGIS, SciKit, XGBoost, GDAL, MapboxGL, Google Earth Engine, Sentinel/MODIS/Landsat tools, AWS, Google Cloud.

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